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Questions and Answers
ASK THE MECHANIC
We answer questions we get from customers around the shop. We're always updating
this feature--so check back regularly for helpful answers to common car-related
queries!
QUESTION:Why do I need to pay for diagnostic time
ANSWER: Even though most repair shops have scanners to access the computer all this
does is give us a idea of what the problem might be. Sometimes there are multiple
codes,and depending on what the rest of the car is doing only certain codes need
to be taken seriously. A good example is a BMW that is leaking at the intake gaskets,very
common on the late 540 and 740 series, the codes that the scanner pulls up range
from O2 sensor malfuction to multiple misfire. If you don't know were to look and
what to test most places will assume the car needs a tune up and O2 sensors.This
type of repair is called guessing and in most cases a guess will cost you allot,
and still not fix the problem. In the above case this guess cost the customer $900
and to do the repair correctly it cost the customer a additional $875. To avoid
this problem in the future pay a specialist to diagnoise the problem correctly and
avoid costly mistakes.
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***Experience,Quality, and Personal Attention
***
21125 Centre Pointe Parkway, Santa Clarita, CA 91350
661-254-2128
E-mail: kleinpro@gmail.com Copyright ©2009 GranSport, Tom & Andy Fahrenholz
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